Customer Service

Beat The Fish provides information and entertainment made by gamblers for gamblers. We respect you as a consumer of our content. We truly appreciate that you spent your valuable time to visit the site. We want each and every visitor of BeatTheFish.com to leave glad they came here. Beat The Fish is still one place where the customer is always right.

You should understand that Beat The Fish provides no paid services and will never collect any payment from visitors. All of our content is free for you to read. The goal is to educate and inform you about our personal experiences. Nothing on Beat The Fish should be taken as financial advice, legal advice, or a guarantee of results.

Even though we don't have "customers" in the traditional sense as we aren't selling anything, we still encourage you to contact us if you have an issue that needs resolving. We also welcome your feedback or general questions.

Please be aware that we cannot make any changes to an account you have at any gaming operator. We are not employees of any gaming site and therefore have no control over your account, including being able to adjust your bonuses or speed up your payouts. You should contact the gaming site’s customer service team directly if you have an issue with your account.

Email: ​support@beatthefish.com

Twitter/X: https://twitter.com/btfpoker

You may find the answer to your question in our detailed FAQ section. We've assembled some of the most common questions in one place.

1. Contact Form

If you still need help after viewing our FAQs, you can reach us via the contact form on our Contact page. Just fill out the required fields and your message will be delivered to us immediately.

Go to our Contact page

2. Email

We don't hide our direct email address from you. Feel free to reach us any time at support@beatthefish.com and it will be read within hours by a human. If it requires a response, we strive to answer you within 24 hours.

3. Social Media

You can send us a direct message via Twitter/X at our official Beat The Fish profile. You can also tweet at us or reply to one of ours and we'll see it. We have a dedicated social media team, meaning you'll get a quick response.

We hate spam and privacy breaches as much as you do. We take your privacy seriously. None of your information will ever be used for anything other than to deliver what you've requested. One example is using your email address to send you our private strategy content after you've signed up for it.

We will never sell your information to anyone. We utilize the minimum number of cookies, only using them to see details about which of our pages have been visited. We do not serve any ads from networks. Any banners you see at Beat The Fish are images served internally.

For complete details on our privacy and security policies, please visit our Terms and Privacy pages.

The easiest way to keep up to date with the latest Beat The Fish content, news, and private giveaways is to subscribe to our newsletter. You can subscribe by following the download link on our homepage. We also post all new content and major site news on our Twitter page.

Again, thank you for taking time out of your day to visit Beat The Fish. We strive to make every visit an informative one. If you have any questions or feedback, don't hesitate to contact us.